Description: Service Design by Kevin Ortbach, Ralf Plattfaut, Matthias Voigt, Andrea Malsbender, Jörg Becker, Björn Niehaves, Jens Pöppelbuß Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Dieses Buch fÜhrt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Methode einen praxistauglichen Ansatz fÜr das Service Design vor. Zahlreiche Anwendungsbeispiele aus der betrieblichen Praxis zeigen, wie sich Prozessgestaltung und Geschäftsmodellinnovation ergänzen und verbinden lassen. Publisher Description Dieses Buch fÜhrt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Methode einen praxistauglichen Ansatz fÜr das Service Design vor. Zahlreiche Anwendungsbeispiele aus der betrieblichen Praxis zeigen, wie sich Prozessgestaltung und Geschäftsmodellinnovation ergänzen und verbinden lassen. Checklisten und Umsetzungstipps unterstÜtzen die erfolgreiche Realisierung von Dienstleistungsinnovationen mit der Quadromo-Methode im Unternehmen. Details ISBN 3662465809 ISBN-13 9783662465806 Title Service Design Author Kevin Ortbach, Ralf Plattfaut, Matthias Voigt, Andrea Malsbender, Jörg Becker, Björn Niehaves, Jens Pöppelbuß Format Paperback Year 2015 Pages 116 Edition 2015th Publisher Springer-Verlag Berlin and Heidelberg GmbH & Co. KG GE_Item_ID:140348086; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 50.26 USD
Location: Fairfield, Ohio
End Time: 2024-10-28T02:12:22.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9783662465806
Book Title: Service Design
Number of Pages: IX, 116 Pages
Publication Name: Service Design : Mit Der Quadromo-Methode Von Der Idee Zum Konzept
Language: German
Publisher: Springer Berlin / Heidelberg
Publication Year: 2015
Subject: Industries / Service, Management, Strategic Planning
Item Weight: 16 Oz
Type: Textbook
Subject Area: Business & Economics
Author: Jörg Becker
Item Length: 8.3 in
Item Width: 5.8 in
Format: Trade Paperback
