Description: Measuring and Managing Customer Satisfaction: Going for the Gold Kessler, Sheila hardcover Publisher: Asq Pr Jul 1 1996 Edition: ISBN: 9780873893640 Description: Used - Very Good Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Internal SKU: G11A-02523 Wonder Bookhas been in business since 1980 and online since 1997! We have three brick and mortar stores in Baltimore/DC region and over 2 million books online. We have served millions of happy customers. Our merchandise is 100% guaranteed! Simply return the item within 30 days of purchase for a refund. Most of our items ship within one business day via DHL or USPS. Standard Continental U.S. Shipments will arrive within 3-7 business days, Priority 2-6. Check out our multiple item shipping discounts. Check out our other listings! We have over 150,000 additional titles in books/movies/music categories and we are adding 100''s of titles every day so please subscribe to our listings.
Price: 5.89 USD
Location: Frederick, Maryland
End Time: 2025-01-20T20:51:39.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Book Title: Measuring and Managing Customer Satisfaction : Going for the Gold
Number of Pages: 228 Pages
Language: English
Publisher: Quality Press
Topic: Customer Relations
Item Height: 0.8 in
Publication Year: 1996
Illustrator: Yes
Genre: Business & Economics
Item Weight: 18.3 Oz
Author: Sheila Kessler
Item Length: 9 in
Item Width: 6 in
Format: Hardcover
