Description: How to Say It : Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales and Service, Paperback by Griffin, Jack, ISBN 0735205256, ISBN-13 9780735205253, Like New Used, Free P&P in the UK Provides practical guidance for effective communication with customers through sample words, phrases, scripts, and strategies applied to real-world examples.
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Book Title: How to Say It : Creating Complete Customer Satisfaction: Winning
Number of Pages: 272 Pages
Publication Name: How to Say it: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service
Language: English
Publisher: Penguin Books Canada LTD
Item Height: 235 mm
Subject: Marketing
Publication Year: 2013
Type: Textbook
Item Weight: 331 g
Author: Jack Griffin
Item Width: 155 mm
Format: Hardcover